Guest Guidelines & Policies

BEFORE YOUR STAY

Guest Guidelines

Please read carefully before booking

At MON Retreat Salon, we ask our guests to observe the following guidelines to preserve our 135-year-old heritage architecture while ensuring a comfortable, secure, and restful stay for everyone.

Please review these terms prior to completing your reservation.


Stays with Children

Due to the delicate structural nature of our historical building and overall guest safety considerations, we generally do not accept reservations for children of elementary school age or younger. If you wish to stay with young children, please consult with us prior to booking.


Number of Guests & Non-Staying Visitors

Stays exceeding the number of guests registered at the time of reservation are strictly prohibited. To maintain safety and privacy, visitors who are not staying overnight are not permitted on the premises.


Insects and Wildlife

While thorough cleaning and insect prevention measures are maintained, our estate is surrounded by rich nature and housed in a 135-year-old traditional building; insects may occasionally enter depending on the season. We kindly ask for your understanding. Insect repellents and countermeasures are provided in your room.


Accessibility

Because the property was renovated to preserve its original historical design and authentic timber joinery, steps and uneven thresholds exist throughout the indoor and outdoor areas, and the facility is not barrier-free.
We are very happy to assist you wherever possible, so please reach out prior to booking if you require physical support.


Accessing the Bathroom

Access to the private bathhouse involves crossing a brief outdoor covered walkway. Please mind your step, especially at night or during rainy weather.


Damages, Soiling & Loss

Should any facilities, fixtures, artwork, or garden amenities be damaged, stained, or misplaced, please notify us immediately.
Guests may be billed for the actual replacement or repair costs incurred. This applies equally if damages or losses are discovered after check-out.


Prohibited Items

The following items may not be brought onto the premises or inside buildings:

  • Pets and other animals (certified service and assistance dogs excepted)
  • Explosives, volatile oils, or flammable substances
  • Candles, incense, fireworks, portable gas stoves, or open flames of any kind
  • Firearms, swords, or blades not lawfully permitted
  • Narcotics or items prohibited by Japanese law

Smoking Policy

To safeguard our historical wooden structures, all indoor areas are strictly non-smoking (including e-cigarettes).
Guests wishing to smoke must use the designated outdoor smoking station.


Injury & Sudden Illness

First aid kits are available on the premises. Please notify staff if needed.
If medical attention becomes necessary at night or during off-hours, consult the medical emergency directory provided in your room or contact the owner in the Main House.


Cooking in the Kitchen

Guests may use the built-in IH induction cooktop, cooking utensils, and tableware provided.
Devices involving open flame (such as portable cassette burners) may not be used. Please wash, dry, and return all cookware and tableware to their original positions after use.


Preserving Tranquility

Our retreat is situated in a tranquil rural community. During nighttime hours (21:00 to 7:00 next morning), please keep outdoor conversations and noise to a minimum.
Outdoor parties and disruptive activities that compromise the serenity of our neighborhood are strictly prohibited.


Nighttime Locking & Lights Out

After 18:00, sections of the main gate are secured and select exterior lights are turned off for security.
Nighttime entry and exit procedures will be explained in detail during your check-in.

Enacted: October 10, 2026